CobaltAutomation Services
What we do The whole of it

Nothing waits on somebody remembering.

Every enquiry and every customer in one place. You can see what's waiting and what happened without ringing round to find out.

Find out what it's costing youTen questions, about two minutes. Or ring 07401 200177.
Your customersSearchTodayNew enquiry1Priya ShahLeaking shower21:12 last nightReplied2Tom WalshKitchen quoteReplied 07:55Dan HughesLoft ladderReplied 16:52Booked in3Sarah MitchellBathroom surveyThu 10:30Ken AdeyemiBoiler checkFri 09:00Quote sent2Lucy GrantWet roomSent MonOlu BelloTiling, 30 m²Sent TueWon1Mark EvansGutteringStarts 21stJo CarterRoof tiles slippedMissed 16:52
Your customersNew1Replied2Booked3Jo CarterWed 14:00Roof tiles slippedBooked on the callSarah MitchellThu 10:30Bathroom surveyReminder sentKen AdeyemiFri 09:00Boiler checkFrom your website
One door Every way in, one place out

Every way in. One place it all ends up.

Not another inbox to check. The channels people already use arrive in the same record, and the reply goes out before you've looked.

PhoneMissed call at 16:41Text"It's for the bathroom"Website form"Can you quote a full refit?"WhatsApp3 photosEmail"Thursday suits me"SMSarah MitchellBathroom refitNext step: survey, Thu 10:30Missed callMon 16:41Texted back straight awayText replyMon 16:58"It's for the bathroom"Website formTue 21:12"Can you quote a full refit?"WhatsAppWed 07:553 photos of the old suiteEmailWed 08:02"Thursday suits me"Survey bookedWed 08:10Thu 10:30, reminder setReply sentin your business's nameReminder duethe day before the surveyYou're told oncenot five timesNOTHING GETS MISSED
PhoneTextWebsiteWhatsAppEmailSMSarah MitchellBathroom refitNext step: survey, Thu 10:30Missed callMon 16:41Texted back straight awayText replyMon 16:58"It's for the bathroom"Website formTue 21:12"Can you quote a full refit?"WhatsAppWed 07:553 photos of the old suiteEmailWed 08:02"Thursday suits me"Survey bookedWed 08:10Thu 10:30, reminder set
What you buy Two plans

There are two plans. You pick one, and that is the whole of it.

Cobalt Core at £297 is the complete system, not a starter version. £497 is Core plus Sitebooks, which takes on the quotes and the paperwork as well. Setup is included in both, and you can add custom automations later if you want them.

Cobalt Core, the complete system

Never miss an enquiry

£297a month
Missed call16:52 · on a jobSorry we missed you. Reply hereand we'll get straight back to you.Rang back, bookedThu 10:30 · guttering
  • Every enquiry in one record, with a pipeline and one calendar
  • A five-page website, built for you free
  • A standard seven-day sequence follows up new leads
  • All of it on a phone app, so you can see it on site
  • 100 receptionist minutes included each month
  • Standard setup included, three-month minimum, then monthly
Book an audit
Our own software · nobody else can sell you this
Cobalt + Sitebooks

Run the job from your phone

£497a month

Everything in Cobalt Core, plus 200 minutes and Sitebooks: voice notes and photos from Telegram come back as a branded quotation to check.

Voice note · 0:48In under two minutesQuote ready to checkBathroom refit · £5,810excluding VATDRAFTyou check
  • It drafts, you check, nothing is sent to the customer automatically
  • Standard setup included, three-month minimum, then monthly

No VAT is added to either plan. The complete comparison is on the pricing page.

Before you ask The honest limits

What the website assistant will not do.

It won't quote a price it hasn't been given or promise a date it can't see. When it doesn't know, it says so and puts you two in touch. That's the behaviour you want from anyone answering your phone.

Website assistantANSWERINGCan you come out Saturdayat 3?I can't see the diary for Saturday,so I won't guess. Leave your numberand I'll pass it straight on.No date promisedHow much for a new boiler?I haven't been given prices for that,and I'd rather not make one up.Want someone to ring you back?No price inventedAsk it something
Later, if you want it Custom automations

Custom automations, added on top of a plan.

None of this comes with a plan, and none of it is needed on day one. It is scoped and quoted separately, for a one-off fee, once your plan is running and we have both seen how your week actually moves. You'll probably want two or three of these. Nobody needs all of them.

Text to Mark EvansTue 10:00Hi Mark, it's been two years sincewe did your guttering. Anythingelse on the list this spring?Checked it is allowed first

Old customers and past enquiries

The people who bought two years ago, contacted only where the law allows it. Websites and enquiry pages too.

Sent for youOn our way. With you inabout 20 minutes.Your invoice for the fenceis attached. Thanks again.

Messages you send forty times a month

On our way, the invoice nudge, the follow-up after a quote. Written once, sent when due, stopped when they reply.

Agreement2026-J042SignedFiled against the job

Contracts and approvals

The agreement sent the moment a quote is accepted, signed on a phone, filed against the job.

YOUR DIARYThu 10:30 · Sarah Mitchell14 Elm Road · bathroom surveyYOUR ACCOUNTSInvoice draft · Sarah Mitchell14 Elm RoadNot typed twice

Joining up what you already use

Your diary, accounts, email and phone, so a customer is typed in once.

How custom work is built Five steps

Five steps, and the first one is a day of listening.

This is the process for custom automations, and only for those. A plan needs none of it. Setup is included, it is short, and we build what the plan says and switch it on.

01

Understand

A day learning how your business actually runs, not how it is supposed to.

02

Simplify

Find where things get stuck, dropped or done twice, and take those out first.

03

Automate

Build the parts that repeat, so they happen whether or not anybody remembers.

04

Integrate

Connect what you already use, so nothing gets typed in twice.

05

Improve

Watch it run for real and keep tightening it. Nothing is finished on the day it goes live.

If it doesn't save you time or make you money, we won't build it.

The first pass is usually subtraction: what can stop, what can be answered once instead of forty times. Your data stays yours, and if the honest answer is a cheaper piece of software and an afternoon of your own time, you'll get told that.

Start with the smallest thing that pays.

Forty-five minutes, free, no pitch. You'll be told what's worth doing and what isn't, and you're welcome to build it yourself.

Find out what it's costing you Ten questions, about two minutes. Or book an audit, or ring 07401 200177.