You lost work last month. You just don't know which jobs.
So we answer the phone when you can't. The call gets answered, the details taken, and the appointment booked into your diary while you're still up the ladder. Miss one and they get a text back in seconds.
And it isn't only the phone. Your website enquiries, your WhatsApp and your texts land in the same place and get answered the same way, so nothing sits unread while you're working.
£297 a month, excluding VAT, three-month minimum. That is the whole system, not a starter version of it.
Ring it. That's our own line, and the same thing we'd put on your number.
Ask it what we do, what it costs, or something awkward it can't possibly know. It can book you an audit while you're on the call. No form, no email, and nobody rings you back unless you ask them to.
Your competitor isn't better than you. They just answered first.
The person who rang you doesn't sit and wait. They go back to the list they were working through, and they carry on down it.
Your phone goes. You're on a roof with both hands full.
No voicemail. They ring the next name on the list.
Somebody answers. Sounds like they want the work. It's booked.
You get your phone out. There's nothing on it. There never was.
This is the whole argument. Not that you need more enquiries. That the ones you already get are being decided while you're up a ladder.
Answered, written down and booked, before you're off the roof.
Nobody has to remember anything, and you don't have to be holding your phone. This is the £297 plan, running on its own.
The phone goes while you're working
Cobalt picks it up
It takes the details down
It books them in, on the call
You find out when you're down
A terrace. Two thousand euros of work. The quote sat in my head for three weeks and he chased me for it twice. Both times I told him I was waiting on the tile price. I wasn't. I just hadn't written it.
Leon Smith, who runs Cobalt. Twenty-five years of running businesses. Recruitment, then a construction company, then haulage. Built some, lost some, started again. This isn't a theory about small firms. It's the thing that kept happening to mine.
This is one part of what we build. Ask it something.
It answers questions about Cobalt and it'll take you to the diary when you want to book. On your site it would do the same for you, at eleven at night, without you. Push at it. Ask it something awkward, or something it can't possibly know.
Prices are on the website, where they belong.
The phone is where work disappears fastest, so answering it is where Cobalt starts rather than where it stops.
Never miss an enquiry
Every enquiry in one place, and an AI receptionist on your own number that answers, takes the details, books them in and hands over to you when it should.
- Every enquiry in one record, whichever way it arrived
- Your line answered, day or night
- Every call, only the ones you miss, or agreed hours
- A missed call gets a text back in seconds
- Books straight into your diary on the call, with reminders
- A week of follow-up on every new enquiry
- 100 minutes, standard setup included
Standard setup included. Three-month minimum, then monthly.
Run the job from your phone
Everything in Cobalt Core, plus Sitebooks: talk into your phone on site and a priced quotation draft comes back for you to check.
- 200 receptionist minutes
- Quotes, invoices, receipts, job diary, snagging
- It drafts, you check, nothing goes out unseen
Standard setup included. Three-month minimum, then monthly.
All prices exclude VAT. VAT is charged where applicable. Telephone-network usage, texts and any receptionist minutes beyond your plan are charged separately, at rates confirmed in writing before anything starts. Phone service is UK only at the moment.
Five steps, and the first one is a day of listening.
This is how bespoke work beyond a plan starts. Taking a plan instead? Setup is included and short. For bespoke work we don't turn up with a product. We turn up with questions. And if the honest answer is a cheaper piece of software and an afternoon of your own time, you'll get told that.
Understand
A day learning how your business actually runs, not how it's supposed to.
Simplify
Find where things get stuck, dropped or done twice, and take those out first.
Automate
Build the parts that repeat, so they happen whether or not anybody remembers.
Integrate
Connect what you already use, so nothing gets typed in twice.
Improve
Watch it run for real and keep tightening it. Nothing's finished on the day it goes live.