Cobalt starts at £297.
That is the level where the phone stops being your problem, and it is the complete system rather than a cut-down version of it. Above it you are buying your evenings back as well. All prices exclude VAT.
Or see Cobalt working in fifteen minutes, or ring 07401 200177 and ask it yourself.
Every step hands over more of the day.
Each level lists what Cobalt takes on and what still lands on you, from the enquiry to the invoice.
Never miss an enquiry
Every way in lands in one place: the phone, the website, your messages. Then the phone gets picked up, whether that is every call, only the ones you miss, or agreed hours, and anything that does slip through gets a text back in seconds. It answers approved questions, takes the details, books the appointment and hands over to a person when it should, then follows up for seven days on its own. You still write the quote.
- Handled by Cobalt
- Catching every enquiry whichever way it arrives, the instant acknowledgement, the text back after a missed call, answering the phone, taking the details, booking the appointment, the confirmations and reminders, and seven days of follow-up.
- Still on you
- Writing the quote. The invoice, the receipts and the job records.
The paperwork gets drafted too
Everything above, plus Sitebooks. A voice note and a few photographs from site come back as a branded quotation draft with your prices, your margin worked out privately, and the invoice, receipts and job records that follow it. You check it and send it.
- Handled by Cobalt
- Everything above, plus the quotation draft from a voice note and photographs, your margin worked out privately, then the invoice, receipts and job records that follow.
- Still on you
- Checking and sending the quote. Doing the job.
What you actually get.
Never miss an enquiry
Everything that sits between an enquiry arriving and an opportunity going missing. Your calls, your messages, your leads and your follow-up in one place, all of it dealt with whether or not you are holding your phone.
- Every enquiry in one customer record, whichever way it arrived
- An AI receptionist on your number, answering in your business's name
- Every call, only the ones you miss, or agreed hours, whichever suits
- Answers from one approved knowledge base, and says so when it does not know
- Takes the name, the reason for calling and the agreed details
- A missed call gets a text back within seconds
- Books appointments on the call, with confirmations and reminders
- Transfers to a person the moment it should
- A website assistant gathering details and booking callbacks
- A pipeline showing every enquiry, quote and job, and what each is waiting on
- Seven days of automatic follow-up on every new lead
- Live telephone testing before a real call reaches it, then 100 receptionist minutes a month, mobile access, reporting and guided onboarding, standard setup included
Standard setup included. Three-month minimum, then monthly.
Run the job from your phone
Everything in Cobalt Core, plus Sitebooks. Core catches the enquiry and converts it. Sitebooks handles the work that comes after it: the quotation, the paperwork and the job records.
- 200 receptionist minutes a month
- Sitebooks set to your prices, rules, tax settings and format
- Voice notes and photographs from your phone via Telegram
- Detailed branded quotation drafts
- Customer totals without exposing your material costs
- A private internal view of cost, charge and margin
- Variations, approvals, invoices and payment updates
- Receipts, job diary, snagging, worker and wage records
Standard setup included. Three-month minimum, then monthly.
| Cobalt Core £297 | + Sitebooks £497 | |
|---|---|---|
| Every enquiry lands in one place | ||
| Instant reply to a website enquiry | ||
| Missed-call text back | ||
| Calls answered when you cannot | ||
| Appointments booked on the call | ||
| Seven-day follow-up on new leads | ||
| Quotation drafts from site | ||
| Invoices, receipts and job records | ||
| Receptionist minutes included | 100 | 200 |
| Standard setup included | ||
| Minimum term | 3 months | 3 months |
All prices exclude VAT. VAT is charged where applicable. The included 100 or 200 minutes are AI receptionist minutes. Additional minutes, telephone-network usage and text messages are charged separately, at a rate confirmed in writing before service begins.
A voice note on the drive home is the paperwork done.
You send what you would have told your office manager. It comes back as a quotation you can check and send, with the bit only you should see kept separate.
What it will not do
Sitebooks creates a detailed draft and a private internal check. Nothing goes to the customer on its own. You remain responsible for the scope, the prices, the tax treatment and the wording before it is sent.
- It will not send a quotation automatically. It drafts, you check, you send.
- It will not replace your accountant. It handles quotations, invoices, receipts and job records, not professional accounting or tax advice.
- It will not invent a price. If something is unpriced or missing, it says so rather than guessing.
- It needs Telegram. That is where the voice notes and photographs go in. It is free and takes a minute to set up.
Which one is yours?
The phone rings while you are up a ladder and you find out about it at six o'clock, by which time they have booked someone else.
Quotes and paperwork are the part that keeps you up, and the job is won or lost on how fast the quote goes out.
The small print, in plain words
- All prices exclude VAT. VAT is charged where applicable.
- The included 100 or 200 minutes are AI receptionist minutes.
- Additional AI minutes, telephone-network usage and text messages are charged separately. The rate is confirmed in writing before service begins.
- Text messages are not drawn from the receptionist minute allowance.
- Premium voices, extra numbers, multiple receptionists, additional knowledge bases, additional calendars, complex call routing and bespoke connections are quoted separately.
- The telephone and text service is for UK businesses at launch.
- UK number activation depends on the required regulatory approval.
- Outbound AI calling and cold-call campaigns are not included.
- Standard setup covers one receptionist, one knowledge base, one calendar, one transfer route, agreed opening hours, the initial call script, the standard seven-day follow-up and live testing.
- Both plans have a three-month minimum, because the setup is included rather than charged for. After that they continue monthly.
Asked before, answered here.
Is the receptionist a real person?
No, it's AI, and it'll say so if a caller asks. It answers approved questions, collects the caller's details, books appointments and hands the call to a person when it should.
What happens when it does not know the answer?
It says it does not know, records what the caller needs and follows the agreed handover route. It must not invent prices, availability or promises.
Can it answer only when I miss the call?
Yes. It can be set to answer every call, act as the backup when nobody answers, or cover agreed hours.
What happens if I use more than my included minutes?
The additional usage appears on the monthly bill. The rate will be confirmed before service begins.
Are text messages included in the 100 or 200 minutes?
No. The allowance covers AI receptionist time. Text and telephone-network usage are metered separately.
Does Sitebooks send quotations automatically?
No. It creates a detailed draft and a private internal check. The business owner reviews the quotation before sending it.
Does Sitebooks replace my accountant?
No. It helps with quotations, invoices, receipts and job records. It does not replace professional accounting or tax advice.
Can Cobalt build other automations?
Yes. Database reactivation, email sequences, websites, website assistants, accounts connections, contract processes, invoice processes and other repetitive tasks can be scoped separately for a one-off fee.
Can I cancel?
Both plans have a three-month minimum, because the standard setup is included rather than charged for. After that they continue monthly and you can stop before the next billing period.
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See the number before you spend anything.
Take the check and it will give you a rough figure for what missed enquiries are costing you now, built out of your own answers. Nothing is charged and nothing is agreed until you have seen that number.
Or see Cobalt working, fifteen minutes with nothing to prepare. Or ring 07401 200177 and ask the receptionist yourself. Nobody rings you back unless you ask them to.